10 Granite Drive, Kya Sands , Johannesburg, Gauteng, 2163

Call Centre Opening Hours:
Monday – Friday: 09h00 – 16h00
Saturday: Closed
Sundays: Closed
Call Centre Number: 010 448 4434.

Our online chat department is available 24/7 except public holidays.

Namindo Support Email

For Returns
returns@namindo.com
General Enquiries 
info@namindo.com
Sales Enquiries 
sales@namindo.com

 

Frequently Asked Questions

Our Delivery Options and what they’ll cost and how long they’ll take?
  • Any single order over of R450 and over qualifies for free delivery usually between 2-5 working days .
  • Orders under R450 will be charged at R65
  • Expedited Delivery (orders before 9am)-R90
What payment options can I use?

We have a number of payment options you can use;)

  • Visa or Mastercard
  • Direct bank transfer
  • Instant EFT
  • Zapper
  • MasterPass
  • To familiarize yourself with the payment options and how to use them click ‘payment options’ at checkout.

Can I pay using cash?

Yes, only if you live in Gauteng.

How do I return an item?

To log a return simply press the ‘Log A Return’ panel at the bottom of your screen

How do I use my wishlist?

The Wishlist have two  functions. The Wishlist is your personal daily stylist. Every week we update daily styles and trends whether you’re going to work or the mall.

The second closet is your own personal closet.

Your Wishlist is for the storage of items to buy later as well as items you may want on discount. Wishlist discount will be given at random so make sure you keep your wishlist updated.

Why isn’t my coupon working?

Coupons are made to be used once per account.  Also check that you typed the coupon in correctly. Remember the coupon code is case sensitive.

Can I checkout using Paygate without an account?

Yes of course. Just checkout using Paygate and choose any method of payment. You won’t need to have an account.

Send us an email