Please see below our frequently asked questions. Still not finding what you are looking for? Head on over to our contact page to contact us; should you require any other information.

Our Delivery Options and what they’ll cost and how long they’ll take?
  • Any single order over of R450 and over qualifies for free delivery usually between 3-6 working days .
What payment options can I use?

We have a number of payment options you can use;)

  • Visa or Mastercard
  • Direct bank transfer
  • Instant EFT
  • Zapper
  • MasterPass

To familiarize yourself with the payment options and how to use them click ‘payment options’ at checkout.

Can I pay using cash?

Yes, of course. . Select Paygate at checkout then select SCode. You’ll be able to make cash payments at any participating retailers.

How do I return an item?

How can I get in contact with your support team?

  • For  support email
How do I use my wishlist?

The Wishlist have two  functions. The Wishlist is your personal daily stylist. Every week we update daily styles and trends whether you’re going to work or the mall.

The second closet is your own personal closet.

Your Wishlist is for the storage of items to buy later as well as items you may want on discount. Wishlist discount will be given at random so make sure you keep your wishlist updated.

Why isn’t my coupon working?

Coupons are made to be used once per account.  Also check that you typed the coupon in correctly. Remember the coupon code is case sensitive.

Can I checkout using Paygate without an account?

Yes of course. Just checkout using Paygate and choose any method of payment. You won’t need to have an account.